Welcome to the official website of Pyramid Skeme ("we," "our," or "us"). We respect your privacy and are committed to protecting any Personal Identifiable Information (PII) you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit pyramidskeme.com (the "Site").
1. Information We Collect
We only collect personal information that you voluntarily provide to us, which may include:
- Contact Data: Your name and email address when you send messages using our contact form or subscribe to our mailing list.
- Order & Shipping Data: Your name and shipping address when you place an order through our shop, used solely to fulfill and ship that order. We do not collect or store your payment card information — see Section 3.
- Usage Data: IP addresses, browser types, and device information collected automatically via standard server logs.
We do not sell personal data.
2. How We Use Your Information
We use the collected information strictly to:
- Deliver newsletter updates, music release notifications, and tour announcements.
- Fulfill and ship orders placed through our online shop.
- Optimize website performance, user experience, and accessibility.
- Prevent fraudulent activity or unauthorized access to our digital assets.
3. Payment Processing
All purchases made through our online shop are processed by Stripe, Inc. ("Stripe"), a PCI-DSS certified third-party payment processor. When you make a purchase, your payment card details (card number, expiration date, CVV, and billing information) are transmitted directly and securely to Stripe. We do not collect, transmit through our own servers, or store your full payment card information. Stripe's handling of your data is governed by Stripe's own Privacy Policy: https://stripe.com/privacy.
4. Data Storage and Security
Personal information we do store — including your email address and, if you place an order, your shipping address — is encrypted at rest. We retain this information for as long as necessary to fulfill your orders, respond to inquiries, and meet our legal and tax recordkeeping obligations. While we take reasonable technical and administrative measures to protect your data, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We do not use Google Analytics, advertising pixels, or other third-party tracking or analytics tools on our Site. The only cookies set on our Site are strictly necessary cookies used by Stripe during checkout for fraud prevention and to securely complete your transaction. Because these cookies are essential to processing the purchase you've requested, they do not require a cookie consent banner. You can still block or delete cookies through your browser settings; doing so will not restrict your access to streaming music on our Site.
6. Children's Privacy (COPPA Compliance)
Our Site and its services are strictly intended for individuals who are 13 years of age or older. We do not knowingly collect, solicit, or maintain personal information from children under the age of 13.
If you are under 13, please do not attempt to register for our newsletter or send any personal information to us. If we discover that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will delete that information from our databases immediately. If you believe a child under 13 has provided data to us, please contact us at info@pyramidskeme.com.
7. Third-Party Links and Services
Our Site may feature links to external third-party music platforms (e.g., Spotify, Apple Music, Bandcamp). We do not control, and are not responsible for, the privacy practices or content of these external services. For information about our payment processor, see Section 3.
8. Your Rights and Data Deletion
You can opt out of our email marketing campaign at any time by clicking the "Unsubscribe" link at the bottom of our emails. To request a complete deletion of any personal data we hold about you, please contact us directly at info@pyramidskeme.com.
If you are located in the European Economic Area (EEA) or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, restrict, or object to our processing of your personal data, and the right to data portability. To exercise these rights, contact us at info@pyramidskeme.com. You also have the right to lodge a complaint with your local data protection authority. Where we transfer your personal data outside the EEA/UK (for example, to service providers located in the United States, including Stripe), we take steps to ensure appropriate safeguards are in place.
